Welcome to our website. By accessing or using our website and booking our mobile car detailing services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Services

We provide professional mobile car detailing services at your preferred location. All services are subject to availability and may vary depending on weather conditions, vehicle condition, and location.

2. Bookings

• All appointments are subject to confirmation.
• Customers must provide accurate contact and vehicle information when making a booking.
• We reserve the right to reschedule or cancel appointments due to weather, equipment issues, or unforeseen circumstances.

3. Pricing & Payment

• All prices displayed on our website are in Australian Dollars (AUD), unless otherwise stated.
• Payment must be made upon completion of the service unless another payment arrangement has been agreed upon.
• Additional charges may apply if the vehicle requires extra cleaning or specialised treatments beyond the selected package.

4. Cancellations & Rescheduling

• Appointments may be cancelled or rescheduled with at least 24 hours’ notice.
• Late cancellations or missed appointments may incur a cancellation fee.

5. Customer Responsibilities

Customers are responsible for:

• Providing safe and legal access to the vehicle.
• Removing all personal belongings before the service begins.
• Ensuring the vehicle is accessible at the scheduled appointment time.

We are not responsible for any personal items left inside the vehicle.

6. Service Limitations

While every effort is made to achieve the best possible results, some stains, scratches, paint defects, odours, or other damage may be permanent and cannot be completely removed.

7. Liability

We take reasonable care while providing our services. However, we are not responsible for:

• Pre-existing vehicle damage.
• Mechanical or electrical faults unrelated to our services.
• Delays caused by weather, traffic, or circumstances beyond our control.

Our liability is limited to the value of the service provided where permitted by applicable law.

8. Warranty

If you are not satisfied with the quality of our service, please contact us within 24 hours of the service being completed. We will review your concern and, where appropriate, take reasonable steps to resolve the issue.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, and design, is protected by applicable intellectual property laws. No content may be copied, reproduced, or distributed without prior written permission.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

11. Website Use

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorised access to the website or its systems.
• Copy, distribute, or misuse website content without permission.
• Interfere with the operation or security of the website.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon being published on this page.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where our services are provided.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact information available on our website.